Trainee Technical Support – AM

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  • REFERENCE
  • Amy2502
  • JOB TYPE
  • Permanent Vacancies
  • SALARY
  • £15,000-£20,000
  • LOCATION
  • Watford

Date posted: March 2, 2020

Job Description

Job Title: Trainee Technical Support
Salary: £18,000-20,000 per annum
Location: Watford
Contract: Permanent
Hours: Monday-Friday, 9am-5.30pm

A well-established business are now seeking an enthusiastic individual to join their Technical Support team to support their customers with their specialist technology.
You will need to have some demonstrable technical experience and aptitude to be able to pick up their technology quickly and provide handle technical queries.
Full training and excellent development opportunities provided!

Skills Required

Demonstrable technical aptitude
Some technical experience (1 year+ ideal)
Passionate about learning new technology
Good PC literacy including preparing presentations
Great attitude and work ethic

Responsibilities

Technical understanding of products & software
Provide exceptional technical support via phone, e-mail and live chat
Prepare products orders and shipments
Maintain customer database
Upsell new products to existing clients
Attend exhibitions & events
Manage projects and tasks

Additional Information

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