Trainee Technical Support – AM
- JOB TYPE
- Permanent Vacancies
Date posted: March 2, 2020
Job Title: Trainee Technical Support
Salary: £18,000-20,000 per annum
Hours: Monday-Friday, 9am-5.30pm
A well-established business are now seeking an enthusiastic individual to join their Technical Support team to support their customers with their specialist technology.
You will need to have some demonstrable technical experience and aptitude to be able to pick up their technology quickly and provide handle technical queries.
Full training and excellent development opportunities provided!
Demonstrable technical aptitude
Some technical experience (1 year+ ideal)
Passionate about learning new technology
Good PC literacy including preparing presentations
Great attitude and work ethic
Technical understanding of products & software
Provide exceptional technical support via phone, e-mail and live chat
Prepare products orders and shipments
Maintain customer database
Upsell new products to existing clients
Attend exhibitions & events
Manage projects and tasks