Experienced IT Service Desk Engineer

  • GS
  • Permanent Vacancies
  • £25,000-£35,000
  • Hertford

Date posted: January 29, 2021

Job Description

Job Title: Experienced IT Service Desk Engineer
Salary: Up to £28,000 per annum, (Depending on experience)
Location: Hertford, Hertfordshire
Contract: Permanent, Full Time
Hours: Monday-Friday, 9am-5.30pm
Due to continued success, a local IT Services Provider who are located in the Heart of Hertford, are seeking a dedicated and experienced IT Service Desk Engineer to join their team

Skills Required

• Previous experience working within an IT Services Provider is essential for this role
• Excellent knowledge of Windows Server, Active Directory, Exchange, Office 365 & SQL
• Excellent knowledge of server virtualisation using Hyper-V & System Centre
• Excellent knowledge of Networking Protocols inc. TCP / IP, DNS, HSCP, NAT, VLANS & L2 + L3 Routing etc
• Azure & AWS Cloud Services experience required
• Linux operating systems experience would be highly beneficial


Handle escalated technical issues regarding Microsoft’s ‘Core Business Applications’
Support and rectify disaster recovery solutions
Technical support at network level inc. WAN/LAN, routers, firewalls & security
Remote access solution implementation inc. VPN, remote desktop and citrix etc
Keep customers informed of progress, providing a service of excellence at all times
Share expertise knowledge, support other service desk engineers as and when required

Additional Information

Company Benefits:
• Annual performance-related bonus
• Team Days Out
• Annual Christmas Party
• Pension
• Excellent training
• Free on-site parking

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