Customer Service Executive
- JOB TYPE
- Permanent Vacancies
Date posted: June 24, 2021
Job Title: Customer Service Executive
Salary: £23,000 per annum
Contract: Permanent, Monday to Friday 9am – 5pm
Do you enjoy dealing with customers via telephone and email and providing the highest level of service?
Do you have experience dealing with both inbound and outbound calls and have a confident telephone manner?
If you answered yes to the above, please read on, this could be the perfect opportunity for you!
A reputable manufacturing company are looking for a Customer Service Executive within their busy offices in Hitchin.
•Previous experience within a customer service role
•Excellent customer service skills
•Ability to work under pressure
•Computer literate on Microsoft packages
Supporting customers with their enquiries from the start to finish of the project
Handle price enquires and stock availability
Investigate customer invoice queries
Process customer returns
Process orders on SAP
Resolving issues/ complaints
• 25 days’ annual leave plus bank
• Annual leave purchase scheme
• Sick pay
• Pension Scheme
• Life Insurance
• Discounts with several retailers and gym memberships