Client Services Executive

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  • REFERENCE
  • GS
  • JOB TYPE
  • Permanent Vacancies
  • SALARY
  • £15,000-£20,000
  • LOCATION
  • Hatfield

Date posted: September 14, 2020

Job Description

Job Title: Client Services Executive
Salary: Up to £26,000 per annum, depending on experience
Location: Hatfield, Hertfordshire
Contract: Permanent, Full Time

Company Profile: A specialists within the Accountancy sector are looking for an experienced, professional individual to join their Hatfield team to provide the best possible service to their valued client portfolio.


Skills Required

Previous experience within a similar role e.g. administration, secretarial
Excellent communication skills, both written & verbal
Able to build strong relationships with clients and their accountants
Strong knowledge of MS Office
Demonstrable experience of delivering a high level of customer service
You must have a full UK driving license as the role will involve occasional travel to client sites

Responsibilities

The Role:
Be the first point of contact for all clients
Support in gathering ad-hoc information from clients
Arrange client site meetings
Work across departments to ensure claims are on track
Keep clients informed on progress
Assist with finalising reports
Ensure compliance within internal guidelines
Send complete reports to clients for approval and manage the submission process
Support with ad-hoc sales support and marketing administration

Additional Information

Other Information:
• 20 days holiday + bank holiday
• Onsite parking available

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