Call Handler – AM

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  • REFERENCE
  • Amy0303
  • JOB TYPE
  • Permanent Vacancies
  • SALARY
  • £15,000-£20,000
  • LOCATION
  • Hitchin

Date posted: February 27, 2020

Job Description

Job Title: Team Member – Call Handling
Salary: up to £19,500 per annum, depending on experience
Location: Hitchin
Hours: Full time- Mon-Fri 9am-5pm

Skills Required

Experienced Call Handler, who is confident dealing with a high volume of calls
Superb telephone manner and excellent communication skills but written and verbal
Experience of meeting KPI’s would be an advantage
Passionate about providing great customer service.

Responsibilities

Providing excellent customer service
Taking calls from customers
Arranging engineers call outs
Corresponding to other branches to solve breakdown quires
Administration duties including contacting customers for purchase orders

Additional Information

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